Meniuu, Inc. Privacy Policy

MLast Updated: March 22, 2018

At Meniuu, we want to connect people with food and drinks bring communities together. In this privacy policy, we tell you what information we receive from Meniuu diners and restaurants, and how we use it to connect diners with restaurants and continue to improve our services. Below, we explain how you can share with other diners and restaurants in the Meniuu community as part of our mission to bring people and service together.

Scope of this Privacy Policy

Meniuu, inc ("Meniuu," "we," "our," and/or "us") values the privacy of individuals who use our application, websites, and related services (collectively, the "Meniuu Platform"). This privacy policy (the "Privacy Policy") explains how we collect, use, and share information from Meniuu users ("Users"), comprised of Meniuu diners ("diners") and Meniuu restaurants (including restaurant applicants) ("restaurants"). Beyond the Privacy Policy, your use of Meniuu is also subject to our Terms of Service (

Information We Collect

A. Information You Provide to Us

Registration Information.When you sign up for a Meniuu account, you give us your name, email address, and phone number. If you decide to sign up for Meniuu using your Facebook account, we will also get basic information from your Facebook profile like your name, gender, profile photo, and Facebook friends.

User Profile Information.When you join the Meniuu community, you can create a Meniuu Profile to share fun facts about yourself, and discover mutual friends and interests. Filling out a profile is optional, and you can share as little or as much as you want. Your name (and for restaurants, Profile photos) is always part of your Profile. Read more below about how you can control who sees your Profile. You can also add a Business Profile to your account, which requires a designated business email address and payment method.

Payment Method.When you add a credit card or payment method to your Meniuu account, a third party that handles payments for us will receive your card information. To keep your financial data secure, we do not store full credit card information on our servers. Meniuu does not have access to banking information such as accounts or user card numbers, banking information is treated by suppliers of banking institutions with their respective security systems, or any other bank payment transaction, Meniuu could help as a facilitator between banking providers and users, but stays out of any financial claim.

Communications.If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support Team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.

Restaurant Application Information.If you decide to join our Meniuu Restaurant community in addition to the basic registration information we ask for your date of birth, physical address, social security number, legal information of the restaurant, owner, services or menu offered. We share this information with our partners who help us run background checks in restaurants to help protect the Meniuu community.

Payment Information.To make sure restaurants get paid, we keep information about restaurants' bank routing numbers, tax information, and any other payment information provided by restaurants.

B. Information We Collect When You Use the Meniuu Platform

Location Information.Meniuu is all about connecting restaurants and diners. To do this, we need to know where you are. When you open Meniuu on your mobile device, we receive your location. We may also collect the precise location of your device when the app is running in the foreground or background. If you label certain locations, such as "home" and "work", we receive that information, too.

Your location information is necessary for things like matching diners with nearby restaurants. Also, if the need ever arises, our Trust & Safety team may use and share location information to help protect the safety of Meniuu Users or a member of the public. If you give us permission through your device settings or Meniuu app, we may collect your location while the app is off to identify promotions or service updates in your area.

Device Information.Meniuu receives information from Users' devices, including IP address, web browser type, mobile operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, push notification tokens, and, if you register with your Facebook account, your Facebook identifier.

Usage Information.To help us understand how you use the Meniuu Platform and to help us improve it, we automatically receive information about your interactions with the Meniuu Platform, like the pages or other content you view, your actions within the Meniuu app, and the dates and times of your visits.

Call and Text Information.We work with a third party partner to facilitate phone calls and text messages between diners and restaurants who have been connected for the service. We receive information about these communications including the date and time of the call or SMS message, the parties' phone numbers, and the content of any SMS messages. For security purposes, we may also monitor and/or record the contents of phone calls made on the Meniuu Platform, such as those between diners and restaurants. You will be given notice that your call may be recorded, and by proceeding you agree to allow Meniuu to monitor and/or record your call.

User Feedback.At Meniuu, we want to make sure Users are always enjoying great service. Diners and restaurants may rate and review each other at the end of every service. We receive information about ratings and reviews and, as we explain below, give diners information about restaurants' ratings and reviews and vice versaAt Meniuu, we want to make sure Users are always enjoying great service. Diners and restaurants may rate and review each other at the end of every service. We receive information about ratings and reviews and, as we explain below, give diners information about restaurants' ratings and reviews and vice versa.

Address Book Contacts.If you permit Meniuu to access the address book on your device through the permission system used by your mobile platform, we may access and store names and contact information from your address book to facilitate invitations and social interactions that you initiate through our Platform and for other purposes described in this privacy policy or at the time of consent or collection.

Information from Cookies and Similar Technologies.We collect information through the use of "cookies", tracking pixels, and similar technologies to understand how you navigate through the Meniuu Platform and interact with Meniuu advertisements, to learn what content is popular, and to save your preferences. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the Meniuu Platform. You should consult your web browser(s) to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may be missing out on certain features of the Meniuu Platform.

C. Information We Collect from Third Parties

Third Party Services.If you choose to register for Meniuu or otherwise link your Meniuu account with a third party's service (such as Facebook), we may receive the same type of information we collect from you (described above) directly from those services.

Third Party Partners.We may receive additional information about you, such as demographic data, payment information, or fraud detection information, from third party partners and combine it with other information that we have about you.

Background Information on restaurants.Meniuu works with third party partners to perform services record and background checks on restaurants, and we receive information from them such as publicly available information about a restaurant's record or history.

How We Use the Information We Collect

We use the information we collect from all Users to:

  • Connect diners with restaurants;
  • Provide, improve, expand, and promote the Meniuu Platform;
  • Analyze how the Meniuu community uses the Meniuu Platform;
  • Communicate with you, either directly or through one of our partners, including for marketing and promotional purposes;
  • Personalize the Meniuu experience for you and your friends and contacts;
  • Send you text messages and push notifications;
  • Facilitate transactions and payments;
  • Provide you with customer support;
  • Find and prevent fraud; and
  • Respond to trust and safety issues that may arise, including auto incidents, disputes between diners and restaurants, and requests from government authorities.

Additionally, we use the information we collect from restaurants for the following purposes related with the Meniuu Platform:

  • Sending emails and text messages to restaurants who have started the application process regarding the status of their application;
  • Determining a restaurant's eligibility for Meniuu
  • Notifying restaurants about services demand, pricing and services updates; and
  • Calculating and proving a Meniuu's insurance policy and analysis usage patterns for safety and insurance purposes.

How We Share the Information We Collect

A. Sharing Between Users

Sharing between diners and restaurants.

Diners and restaurants that have been matched for the service are able to see basic information about each other, such as names, photo, ratings, and any information they have added to their Profiles. Diners and restaurants who connect their Meniuu accounts to Facebook will also be able to see their mutual Facebook friends during the ride. Restaurant ratings are shared with diners on a weekly basis. We de-identify the ratings and feedback, but we can't rule out that a restaurant may be able to identify the diner that provided the rating or feedback or viceverse.

Although we help diners and restaurants communicate with one another to arrange the service, we do not share your actual phone number or other contact information with other Users. If you report a lost or found item to us, we will seek to connect you with the relevant diner or restaurant, including sharing actual contact information with your permission.

Sharing between Meniuu diners.

If you use Meniuu, diners who have been matched with you will be able to see your name, photo and any information you have added to your Profile. If you connect your Meniuu account to Facebook (such as by signing up through Facebook), we may show your mutual friends with other diners who are also connected via Facebook. During the Meniuu matching process we may show photos of possible matches to you and other diners.

B. Sharing Between Meniuu and Third Parties

API and Integration Partners.

If you connect to the Meniuu Platform through an integration with a third party service, we may share information about your use of the Meniuu Platform with that third party. We may share your information with our third party partners in order to receive additional information about you. We may also share your information with third party partners to create offers that may be of interest to you.

Service Providers.

We work with third party service providers to perform services on our behalf, and we may share your information with such service providers to help us provide the Meniuu Platform, including all of the things described in Section 3 above.

Enterprise Partners.

If you participate in an enterprise program and charge the service to your organization's billing method or credits, we will provide your organization's account holder with information about your use of the Meniuu Platform, including service details such as date, request and restaurant used.

Other Sharing.

We may share your information with third parties in the following cases:

  • While negotiating or in relation to a change of corporate control such as a restructuring, merger or sale of our assets;
  • If a government authority requests information and we think disclosure is required or appropriate in order to comply with laws, regulations, or a legal process;
  • With law enforcement officials, government authorities, or third parties if we think doing so is necessary to protect the rights, property, or safety of the Meniuu community, Meniuu, or the public.
  • To comply with a legal requirement or process, including but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures.
  • If you signed up for a promotion with another User's referral or promotion code, with your referrer to let them know about your redemption of or qualification for the promotion;
  • With our insurance partners to help determine and provide relevant coverage in the event of an incident;
  • To provide information about the use of the Meniuu Platform to potential business partners in aggregated or de-identified form that can't reasonably be used to identify you; and
  • Whenever you consent to the sharing.

Your Choices

Email Subscriptions.

You can always unsubscribe from our commercial or promotional emails but we will still send you transactional and relational emails about your account use of the Meniuu Platform.

Text Messages.

You can opt out of receiving commercial or promotional text messages by texting the word END to 46080 from the mobile device receiving the messages. You may also opt out of receiving all texts from Meniuu (including transactional or relational messages) by texting the word STOPALL to 46080 from the mobile device receiving the messages, however, opting out of receiving all texts may impact your use of the Meniuu Platform. restaurants can also opt out of restaurant-specific messages by texting STOP in response to a restaurant SMS. To re-enable texts you can text START in response to an unsubscribe confirmation SMS.

Push Notifications.

You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the Meniuu Platform (such as receiving a notification that your service is ready).

Profile Information.

While your name will always be shared with restaurants and fellow Meniuu diners, you can delete any additional information that you added to your Profile at any time if you don't want restaurants and Meniuu diners to see it. Diners will always be able to see restaurants' names, rating, profile photos, and others information.

Location Information.

While you can prevent your device from sharing location information at any time through your Device's operating system settings, diner's and restaurant location is core to the Meniuu Platform and without it we can't provide our services to you

Facebook Friends.

You can control whether to enable or disable the Facebook mutual friends feature through your profile settings.

Editing and Accessing Your Information.

You can review and edit certain account information by logging in to your account settings and profile (restaurants may edit additional information through the restaurant portal). If would like to terminate your Meniuu account, please contact us through our Help Center with your request. If you choose to terminate your account, we will deactivate it for you but may retain information from your account for a certain period of time and disclose it in a manner consistent with our practices under this Privacy Policy for accounts that are not closed. We also may retain information from your account to collect any fees owed, resolve disputes, troubleshoot problems, analyze usage of the Meniuu Platform, assist with any investigations, prevent fraud, enforce our Terms of Service, or take other actions as required or permitted by law.


Data Security.

We are committed to protecting the data of the Meniuu community. Even though we take reasonable precautions to protect your data, no security measures can be 100% secure, and we cannot guarantee the security of your data.

Children's Privacy.

Meniuu is not directed to children, and we don't knowingly collect personal information from children under 13. If we find out that a child under 13 has given us personal information, we will take steps to delete that information. If you believe that a child under the age of 13 has given us personal information, please contact us at our Help Center.

Changes to Our Privacy Policy.

We may make changes to this Privacy Policy from time to time. If we make any material changes, we will let you know through the Meniuu Platform, by email, or other communication. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. As long as you use the Meniuu Platform, you are agreeing to this Privacy Policy and any updates we make to it.

Contact Information.

Feel free to contact us at any time with any questions or comments about this Privacy Policy, your personal information, our use and sharing practices, or your consent choices by contacting our Help Center